Privacy Policy

Last updated: October 8, 2025

Introduction

My Obi One Ltd ("we," "us," or "our"), a company registered in England and Wales (Company Number: 12345678), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data we process, including data collected through our website (www.myobione.com), services, and other interactions with us. If you have any questions, please contact us at info@myobione.com

1. Data We Collect

We may collect and process the following types of personal data:

Identity and Contact Data: Name, email address, phone number, postal address, or other details you provide when contacting us, registering for services, or subscribing to newsletters.
Transaction Data: Details about payments, purchases, or services you have requested from us.
Technical Data: IP address, browser type, device information, and usage data collected when you visit our website, including through cookies (see our Cookie Policy for details).
Marketing and Communication Data: Your preferences for receiving marketing communications and how you interact with our emails or advertisements.
User-Generated Data: Information you provide through forms, surveys, or interactions with our services.

We do not collect special categories of personal data (e.g., health, religion, or political opinions) unless explicitly required and with your consent.

2. How We Collect Data

We collect personal data:

Directly from you: When you fill out forms, contact us, or use our services.
Automatically: Through cookies, analytics tools, or server logs when you visit our website.
From third parties: Such as payment processors, marketing partners, or public sources, where permitted.

3. How We Use Your Data

We process your personal data for the following purposes, based on the legal grounds outlined:

Purpose

Legal Basis

To provide and manage our services or products

Performance of a contract

To process payments and prevent fraud

Performance of a contract, legitimate interests

To respond to your inquiries or provide support

Consent, legitimate interests

To send marketing communications (e.g., newsletters)

Consent (you may opt out at any time)

To improve our website and services

Legitimate interests

To comply with legal obligations (e.g., tax or regulatory requirements)

Legal obligation

We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible purpose and have a valid legal basis.

4. Sharing Your Data

We may share your personal data with:

Service Providers: Third parties who provide services such as hosting, payment processing, or analytics (e.g., Google Analytics, Stripe). These providers are contractually obligated to protect your data.
Professional Advisors: Accountants, lawyers, or auditors, where necessary.
Legal Authorities: If required by law, regulation, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

5. International Data Transfers

If we transfer your personal data outside the UK, we ensure it is protected by:

Transferring to countries with an adequacy decision from the UK government.
Using Standard Contractual Clauses (SCCs) or other approved mechanisms to ensure compliance with UK GDPR.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. For example:

Transaction data is kept for 7 years to comply with tax obligations.
Marketing data is retained until you unsubscribe or request deletion.

When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, where applicable.
Restriction: Restrict how we process your data in certain circumstances.
Portability: Obtain your data in a structured, machine-readable format.
Object: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us at info@myobione.com. We will respond within one month, though this may be extended for complex requests. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

9. Cookies

Our website uses cookies to enhance your experience, analyse usage, and deliver personalised content. For more details, including how to manage cookies, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email or a prominent notice on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

My Obi One
123 Business Street, London, SW1A 1AA, United Kingdom
Email: info@myobione.com
Phone: +44 20 1234 5678